Grievance Redressal Mechanism

Level 1 Level 2 Level 3

Grievance Redressal Mechanism - Level 1

To read Banking Ombudsman Scheme 2006, Click here

Reserve Bank – Integrated Ombudsman Scheme

First Name
Please enter your name
Last Name
Please enter your last name
Email ID
Please enter your valid email
Mobile Number
Please enter contact number

Please enter 10 digits number
Message
Please enter your message
Country
Please select a Country
State
Please select a State
City
Please select a City
Are you an existing customer
Yes No

Are you an existing customer
I am not robot

SBM Bank (India) Ltd.
306 - A, The Capital, G block, Bandra-Kurla Complex, Bandra East, Mumbai 400051, Maharashtra

Drop an email
customercare@sbmbank.co.in

Tollfree No.
1800 2099 335
1800 1033 817

Grievance Redressal Mechanism - Level 2

First Name
Please enter your name
Last Name
Please enter your last name
Email ID
Please enter your valid email
Mobile Number
Please enter contact number

Please enter 10 digits number
Message
Please enter your message
Service Request Number
Please enter service request number
Country
Please select a Country
State
Please select a State
City
Please select a City

I am not robot

SBM Bank India Ltd.
101, Raheja `First Floor, Free Press Journal Marg, Nariman Point, Mumbai - 400 021, Maharashtra

Drop an email
nodal.officer@sbmbank.co.in

Tollfree No.
1800 2099 335
1800 1033 817

Grievance Redressal Mechanism - Level 3

First Name
Please enter your name
Last Name
Please enter your last name
Email ID
Please enter your valid email
Mobile Number
Please enter contact number

Please enter 10 digits number
Message
Please enter your message
Service Request Number
Please enter service request number
Country
Please select a Country
State
Please select a State
City
Please select a City

I am not robot

SBM Bank India Ltd.
101, Raheja `First Floor, Free Press Journal Marg, Nariman Point, Mumbai - 400 021, Maharashtra

Drop an email
principalnodalofficer@sbmbank.co.in
Principal Nodal Officer: Mr.Debashish Nagpal

Tollfree No.
1800 2099 335
1800 1033 817

NEVER SHARE your Card Number, CVV, PIN, OTP, Internet Banking User ID, Password, or URN with anyone, as it can lead to unauthorised access to your account. | DIAL 1930 FOR ONLINE FINANCIAL FRAUD. REPORT ANY CYBERCRIME AT | Dear Customer, in line with RBI regulation, if there are any changes/updates in the KYC documents you previously submitted with the Bank, please provide the updated documents within 30 days of such changes.