Personal Bank Account

Both NRE and NRO Savings Accounts are designed for Non-Resident Indians (NRIs). However, while an NRE (Non-Resident External) Savings Account helps you park and manage your earnings from abroad, an NRO (Non-Resident Original) Savings Account is geared towards income you generate in India.

The applicant should be a resident individual. Foreigners residing in India can also open certain savings accounts.

Regular savings accounts require the applicant to be at least 18 years old whereas applicants below 18 years of age can open minor/kids savings account.

You can check your SBM Bank Account balance via Internet banking, Mobile banking, through ATM or by visiting an SBM Bank branch.

You can get your SBM Bank account statement via these two modes:

1. Online Mode
   • Log in to Internet Banking/ Mobile Banking
   • Click 'statements', 'e-documents', or 'download'/’view’
   • Select account number
   • Select date range
   • Download the statement
2. By visiting your nearest SBM Bank branch
3. Writiing to customercare@sbmbank.co.in from your registered email ID

To request a bank statement by email, you can send an email to customercare@sbmbank.co.in from your registered email ID, mentioning the start and end date of the period for which you requirement.

The Request Completion Time (TAT) is 10 days from the day the  complete requirements are received.

To check the latest transactions in your SBM Bank account, simply login into SBM Bank Internet Banking or Mobile Banking App.

To place the request for your cheque book, Please email to customercare@sbmbank.co.in from your registered email ID

Please include a scanned copy of your PAN Card, mention the reason for requesting a Cheque book and the number of Cheque leaves required.

The request Completion Time (TAT) is 10 days from the day all requirements are received.

To register for Internet Banking or Mobile Banking with SBM Bank, please visit the Registration Page: https://retail.sbmbank.co.in/mfmbs/ib/newRegistration.jsp

And enter the following details:

• Customer ID: Refer to your Welcome Letter to find your Customer ID.
• Mobile Number: Ensure to enter your Indian mobile number starting with 91 and it should be the one registered with SBM Bank.
• DOB: Provide your date of birth.
• Select Document: Choose either Passport or PAN as your identification document.
• Enter PAN Number or Passport Number.
• Enter registered Email ID
• Generate OTP: An OTP (One-Time Password) will be sent to your registered mobile number.
• Validate OTP: Submit the OTP and proceed to generate a password.
• On Successful submission, your account details will be validated, and you’ll be able to log in to Internet Banking or Mobile Banking.

For a visual demonstration, you can watch this video:
https://www.youtube.com/watch?v=IVmZ7Y8eDtM to watch a demo.

You can transfer money from your SBM Bank Account via IMPS, NEFT, RTGS or Internal Fund Transfer. To transfer money, you need to first add beneficiary.

If beneficiary account is with SBM Bank,
Go to Menu > Select Transfer > Add beneficiary > Own bank > Beneficiary Nick Name > Account Number > Confirm Account Number > Proceed

If beneficiary account is with other Banks,
Go to Menu > Select Transfer > Add beneficiary > Other Bank > Beneficiary Nick Name > Account Number > Confirm Account Number > IFSC Code > Proceed > OTP will be triggered to registered mobile number > Validate with OTP > Proceed

To make Fund Transfer after adding beneficiary,
Quick Link > Fund Transfer > Own Bank/ Other Bank > Select beneficiary > Enter amount > Enter remarks > Proceed > OTP will be triggered to registered mobile number > Validate with OTP > Proceed

NEFT (National Electronic Funds Transfer):
Minimum and Maximum Limit: NEFT has no minimum or maximum limit on the amount that can be transferred. You can send any amount using NEFT.
Processing Time: NEFT transactions typically take around 2 hours to be processed. The funds are settled in batches during specific time slots throughout the day.

RTGS (Real-Time Gross Settlement):
Minimum Amount: RTGS transactions can only be performed if the amount to be transferred is equal to or more than Rs. 2 lakhs.
Processing Time: RTGS transactions are instantaneous. Once initiated, the funds are transferred in real-time without any delay.

Both NEFT and RTGS are widely used for interbank fund transfers, but their key differences lie in the transaction limits and processing times. Choose the appropriate method based on your specific requirements.

If you use IMPS or UPI to transfer money to another account, then the transfer happens instantly.
NEFT fund transfers can take up to 2-3 hours, and RTGS transactions can take up to 30 mins.

If you find that the amount has been debited from your SBM Bank account after an online fund transfer but has not been received by the beneficiary, as per the above TAT, please share the following details with us:
Transaction details (Date of Transaction, Amount transferred, Mode of Payment, RRN Number), and Account Number from where the transfer was made.

You can place the above request:
At the nearest SBM Bank branch or by sending an email from your registered email ID to customercare@sbmbank.co.in

Request Completion Time (TAT):
10 days from the day of request raised

Maximum ATM Withdrawal Amount:
You can withdraw a maximum of Rs. 20,000 per day from the ATM.

ATM Transaction Limit:
For security reasons, more than 4 ATM transactions on the same day are not allowed.

In such as case, please share with us the following details:
Transaction details (Date of Transaction, Amount your attempted to transfer, Mode of Payment, RRN Number), and Account Number from where the transfer was made, and Error Screenshot

You can place the above request:
At the nearest SBM Bank branch or by sending an email from your registered email ID to customercare@sbmbank.co.in

Request Completion Time (TAT):
10 days from the day the request is raised

In such a case, please share with us the following details:
Transaction details (Date of Transaction, Amount transferred, Mode of Payment, RRN Number), and Account Number from where the transfer was made, and Account Number to which the money has been transferred

You can place the above request:
At the nearest SBM Bank branch or by sending an email from your registered email ID to customercare@sbmbank.co.in

Request Completion Time (TAT):
10 days from the day the request is raised