Anti-Bribery & Anti-Corruption (ABAC) Policy
Safe Deposit Locker Agreement
Safe Deposit Locker Policy
Customer Rights Policy
Deceased Claim Policy
Grievance Redressal Policy
Policy on Credit Card Business
Deposit Policy
Cheques Collection Policy
Customer Compensation Policy
Appointment of Statutory Auditors Extract 2022
Appointment of Statutory Central Auditor Extract
COVID -19 Moratorium Policy
Whistleblower Policy
Fair Practice Code for Credit Card Operations
Customer Treatment Policy
Tax Collected at Source Remmitances Effective from 1-Oct-2020
FAQs on ex-gratia package
Fee-Based Services
Banking Ombudsman Scheme
CSR Policy
Basic Savings Bank Deposit Account Compliance
IBA Model code of conduct
Fair Practices Code for Lenders
