Appointment of Statutory Auditors Extract 2022
Appointment of Statutory Central Auditor Extract
COVID -19 Moratorium Policy
Whistleblower Policy
Deposits Policy
Customer Compensation Sub Policy
Cheques Collection Sub Policy
Fair Practice Code for Credit Card Operations
Customer Treatment Policy
Complaints Handling Policy
Tax Collected at Source Remmitances Effective from 1-Oct-2020
Inoperative Unclaimed Accounts
FAQs on ex-gratia package
Fee-Based Services
Banking Ombudsman Scheme
CSR Policy
Basic Savings Bank Deposit Account Compliance
IBA Model code of conduct
Fair Practices Code for Lenders
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