Say hello to a world of unmatched privileges! With the SBM RuPay Platinum Debit Card, you can avail 1000+ offers and privileges you know you deserve. It has an enhanced security chip that ensures secure transactions across all domestic merchants. The card is also widely accepted across all domestic ATMs, 3.5+ million POS terminals, and 90,000+ online merchants.

What's more, you can easily keep track of all your card transactions through monthly statements. The list of perks is simply never-ending!

Unmatched Card Benefits:
  • Free Lounge Access* across 35+ Airports
  • Free unlimited withdrawals at all bank ATMs
  • Instant cashback up to Rs. 50 on monthly utility bill payments
  • 1000+* exclusive domestic merchant offers
  • Enjoy great deals on dining, fashion, travel and more
  • Personal accident insurance* of up to Rs. 2 lacs
  • 24/7 Concierge Services for personalized assistance:
  • Travel arrangements
  • Restaurant reservations
  • Referrals and Tickets
  • Virtual assistant
  • Airport meet and greet service
  • Personal health desk for every family member

Get ready to enjoy privileges that go beyond banking with SBM RuPay Platinum Debit Card. Check out the latest offers here

Already have an SBM Savings Account?

Raise a request for a Debit Card at your nearest SBM Bank India branch. We will take care of the rest, and send the card to your mailing address.

Don't have an SBM Savings Account?

Download the Account Opening form, print it, and enter your information. This form will include the Rupay Platinum Debit Card application. Take the submission to your closest SBM Bank India branch and we’ll complete the process.

This card is enabled for domestic transactions only and can be used for shopping at Merchant outlets and for cash withdrawals. Additionally, your card can be used online on domestic websites.

The annual fee of the RuPay Platinum Debit Card is Rs. 100 + taxes. For more details please refer to the Fees & Charges section.

Customer Care:

You may call our Customer Care from your registered mobile number. To know the Customer Care numbers, we request you to click here

You can also write to us at customercare@sbmbank.co.in for further assistance.

SBM Bank Branch:

Visit the nearest SBM Bank branch along with original photo ID proof. To locate the nearest branch please click here


For security reasons, your debit card will be blocked if there are 3 consecutive wrong PIN attempts on the account. However, the card will be activated automatically after 12:00 a.m. and you can access it thereon.

If you forgot the debit card PIN, please follow the below steps to generate a new PIN.

Pin generation through SBM Bank ATM:
Step 1: Insert your ATM/Debit Card
Step 2: On the Language screen, select "Generate PIN" option
Step 3: Select "Generate OTP" option

The OTP will be sent to your registered mobile number through SMS.

Generation of ATM PIN after OTP is received:
Step 1: Insert your ATM/Debit Card.
Step 2: On the Language screen, select "Generate PIN" option
Step 3: Select "Set PIN" option.
Step 4: Enter OTP received on the registered mobile number
Step 5: Enter your new ATM PIN
Step 6: Re-enter your new ATM PIN

Your PIN will be successfully generated.

Pin generation through Customer Care:

Please call our Customer Care from your registered mobile number. To know the local Customer Care numbers, please click here

You can also write to us at customercare@sbmbank.co.in for further assistance.

No. There are no fees for using your debit card for retail or online transactions. However, under certain merchant categories like railways and fuel, a fee may be levied by the merchant on every purchase.

If you are unable to transact through your debit card, you may call our Customer Care anytime from your registered mobile number. To know the local Customer Care numbers, please click here.

You may call our Customer Care anytime from your registered mobile number to know the status.

To know the local Customer Care numbers, please click here.

You may change your debit card PIN anytime through any Bank ATM.

PIN generation through ATM:
Step 1: Insert your ATM/ Debit Card
Step 2: Enter the old PIN
Step 3: Enter New PIN
Step 4: Reconfirm New Pin

PIN will be successfully changed.

We request you to apply for a new debit card through visiting your nearest branch. Once the request is made, the card will be delivered within 5 working days at your communication address updated in our records. Your existing card will be blocked on issue of your new card.

Debit card issued is for domestic use only.

The Card Verification Value (CVV) is the final three digits of the number printed on the signature strip on the back of your card. It is required for online payment transactions.

OTP is required to safeguard your internet purchases whenever you use your debit card at participating merchant websites.

Step 1: The merchant swipes or dips your card at a Point of Sale (POS) terminal
Step 2: The merchant enters the transaction amount on the POS terminal
Step 3: The POS machine will prompt for the PIN to be entered by you. Please cover key pad while entering the PIN
Step 4: Once you enter the correct PIN and sign the charge slip, the transaction is confirmed and completed
Step 5: Ensure that the card is returned to you. At any point do not disclose your PIN to anyone

Please report any fraudulent transactions to our customer care immediately. Once reported, please provide more details as requested by our executive.

If the amount is debited from your account on an unsuccessful transaction, please report it to customer care and raise a dispute.

Loss of card must be reported immediately to the bank and the card should be immediately blocked. SBM Bank will take adequate steps in keeping with its policy to block the use of the card. You can still access the funds through other channels like the branch or by issuing a cheque.
Charges
Type of account Per day transaction limit
Cash POS Total
Savings & Current Account INR 25,000 INR 75,000 INR 100,000
Annual Charges INR 100
PIN Change INR 10
Replacement (Lost/ Duplicate) Card INR 100
Duplicate PIN INR 50
Transaction Slip Retrieval INR 100
Charges on Debit Card, on POS, E-Commerce transaction as per NPCI & RBI Guidlines.

SBM Rupay Platinum Debit Card is a convenient way to make all your purchases, whether online or offline. I It has an enhanced security chip that ensures secure transactions across all domestic merchants. The card is also widely accepted across all domestic ATMs, 3.5+ million POS terminals, and 90,000+ online merchants.


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