Access your money with utmost convenience
Technology has made rapid inroads into the multiple facets of our daily lives and has enabled access to extreme convenience. To match your evolving expectations and deliver delight in every interaction, we stay committed to continually enhancing our online and in-person banking experience.
With our 24*7 dedicated Relationship Managers and uninterrupted new-age Internet banking and Mobile banking at your fingertips, you can now enjoy premium banking that's profoundly connected and convenient.
FAQ
- Customer ID: Refer to your Welcome Letter to find your Customer ID.
- Mobile Number: Ensure to enter your Indian mobile number starting with 91 and it should be the one registered with SBM Bank.
- DOB: Provide your date of birth.
- Select Document: Choose either Passport or PAN as your identification document.
- Enter PAN Number or Passport Number.
- Enter registered Email ID
- Generate OTP: An OTP (One-Time Password) will be sent to your registered mobile number.
- Validate OTP: Submit the OTP and proceed to generate a password.
- On Successful submission, your account details will be validated, and you’ll be able to log in to Internet Banking or Mobile Banking.
How to login to SBM Bank Internet Banking or Mobile Banking App?
To register for Internet Banking or Mobile Banking with SBM Bank, please visit the Registration Page: https://retail.sbmbank.co.in/mfmbs/ib/newRegistration.jsp
And enter the following details:
For a visual demonstration, you can watch this video: to watch a demo.
How can I transfer money from my SBM account?
You can transfer money from your SBM Bank Account via IMPS, NEFT, RTGS or Internal Fund Transfer. To transfer money, you need to first add beneficiary.
If beneficiary account is with SBM Bank,
Go to Menu > Select Transfer > Add beneficiary > Own bank > Beneficiary Nick Name > Account Number > Confirm Account Number > Proceed
If beneficiary account is with other Banks,
Go to Menu > Select Transfer > Add beneficiary > Other Bank > Beneficiary Nick Name > Account Number > Confirm Account Number > IFSC Code > Proceed > OTP will be triggered to registered mobile number > Validate with OTP > Proceed
To make Fund Transfer after adding beneficiary,
Quick Link > Fund Transfer > Own Bank/ Other Bank > Select beneficiary > Enter amount > Enter remarks > Proceed > OTP will be triggered to registered mobile number > Validate with OTP > Proceed
What is the difference between RTGS and NEFT?
NEFT (National Electronic Funds Transfer):
Minimum and Maximum Limit: NEFT has no minimum or maximum limit on the amount that can be transferred. You can send any amount using NEFT.
Processing Time: NEFT transactions typically take around 2 hours to be processed. The funds are settled in batches during specific time slots throughout the day.
RTGS (Real-Time Gross Settlement):
Minimum Amount: RTGS transactions can only be performed if the amount to be transferred is equal to or more than Rs. 2 lakhs.
Processing Time: RTGS transactions are instantaneous. Once initiated, the funds are transferred in real-time without any delay.
Both NEFT and RTGS are widely used for interbank fund transfers, but their key differences lie in the transaction limits and processing times. Choose the appropriate method based on your specific requirements.
After online fund transfer, what if the amount gets debited from my account but is not received by the beneficiary?
If you use IMPS or UPI to transfer money to another account, then the transfer happens instantly.
NEFT fund transfers can take up to 2-3 hours, and RTGS transactions can take up to 30 mins.
If you find that the amount has been debited from your SBM Bank account after an online fund transfer but has not been received by the beneficiary, as per the above TAT, please share the following details with us:
Transaction details (Date of Transaction, Amount transferred, Mode of Payment, RRN Number), and Account Number from where the transfer was made.
You can place the above request:
At the nearest SBM Bank branch or by sending an email from your registered email ID to customercare@sbmbank.co.in
Request Completion Time (TAT):
10 days from the day of request raised
What is the ATM transaction limit at SBM Bank?
Maximum ATM Withdrawal Amount:
You can withdraw a maximum of Rs. 20,000 per day from the ATM.
ATM Transaction Limit:
For security reasons, more than 4 ATM transactions on the same day are not allowed.
I am getting error message after I tried to transfer funds through Internet/Mobile Banking. What should I do?
In such as case, please share with us the following details:
Transaction details (Date of Transaction, Amount your attempted to transfer, Mode of Payment, RRN Number), and Account Number from where the transfer was made, and Error Screenshot
You can place the above request:
At the nearest SBM Bank branch or by sending an email from your registered email ID to customercare@sbmbank.co.in
Request Completion Time (TAT):
10 days from the day the request is raised
After an online fund transfer, I notice that the amount has erroneously been transferred to another account. What should I do?
In such a case, please share with us the following details:
Transaction details (Date of Transaction, Amount transferred, Mode of Payment, RRN Number), and Account Number from where the transfer was made, and Account Number to which the money has been transferred
You can place the above request:
At the nearest SBM Bank branch or by sending an email from your registered email ID to customercare@sbmbank.co.in
Request Completion Time (TAT):
10 days from the day the request is raised